Refund Policy

All payments for Practical Web Tools are processed by Paddle.com Market Limited ("Paddle"), our Merchant of Record and authorized reseller. This Refund Policy reflects Paddle's terms and conditions regarding refunds and cancellations.

Refund Policy

Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if we find evidence of fraud, refund abuse, or other manipulative behaviour that entitles Paddle to counterclaim the refund.

This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.

Consumer Right to Cancel

If you are a Consumer and unless the below exception applies, you have the right to cancel and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

To cancel your order, you must inform Paddle of your decision by contacting them through the receipt email you received or through Paddle's support channels.

Exception to the Right to Cancel

Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.

Effect of Cancellation

If you cancel as permitted above, Paddle will reimburse to you all payments received from you. Paddle will make the reimbursement without undue delay, and not later than 14 days after the day on which they are informed about your decision to cancel.

The reimbursement will be made using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.

Subscriptions

Paid Subscriptions automatically renew until cancelled. If you wish to cancel your subscription, please contact Paddle at least 48 hours before the end of the current billing period. Your cancellation will take effect at the next payment date. There are no refunds on unused subscription periods.

Contact Us

For refund requests, please contact Paddle directly through the receipt email you received at the time of purchase. You may also reach out to us through our Contact page and we will assist you in connecting with Paddle's support team.

Opal Emporium LLC
Doing business as: Practical Web Tools
Website: practicalwebtools.com